Shipping + Handling
Once you place your order, you will receive an email to confirm the purchase, and then a second email containing your tracking number, so you can be updated on the whereabouts of your order.
We have three shipping options:
I. Free shipping in Switzerland. 1-2 Business days.
II. Europe, (3-5 Business days) - additional charge, 15CHF and 10CHF per item.
III. Rest of the world(4-7 Business days) - additional charge, 20CHF and 10CHF per item.
The duties and taxes will be paid by the end customers, and vary from country to country. We kindly ask you to check these in advance to be prepared, to pay the due amount upon arrival.
A useful tool to calculate duty charges can be found via the following link.
If you are living outside of Switzerland, you are responsible for paying the return fee, in case of exchange. For more precise information on specific cases, visit the terms and conditions section of our website.